Privacy Policy

1. Introduction

Agadir Shuttle Port ("we", "our", or "us") operates agadirshuttleport.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a booking with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following personal information:

• Identity data: first name and last name.
• Contact data: email address and phone number, including WhatsApp.
• Booking data: travel dates, pickup and drop-off locations, flight numbers, number of passengers, and special requests.
• Payment data: payment method. We do not store card details; payments are processed securely through PayPal.
• Technical data: IP address, browser type, and pages visited through standard web-server logs.
• Communications: messages sent through our contact form or WhatsApp.

3. How We Use Your Information

We use your personal data to:

• Process and confirm your bookings.
• Communicate with you about your booking, including confirmations and updates.
• Provide our transport, tour, and activity services.
• Respond to your inquiries and customer-service requests.
• Send important service-related notifications.
• Improve our website and services.
• Comply with legal obligations.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses 256-bit SSL encryption to protect data transmitted between your browser and our servers. Payment processing is handled by PayPal’s secure payment infrastructure; we never store your card details on our servers.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only with:

• Our drivers and guides: only the information necessary to complete your booking, such as your name, phone number, and pickup details.
• PayPal: for payment processing, governed by PayPal’s own privacy policy.
• Legal authorities: where required by Moroccan law or a court order.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking records are retained for a minimum of two years for accounting purposes.

7. Cookies

Our website uses essential session cookies to maintain your login state and booking session. We do not use tracking or advertising cookies. By using our website, you consent to our use of essential cookies.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Object to the processing of your data.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at info@agadirshuttleport.com.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and accept no responsibility for them. We encourage you to review the privacy policy of every third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: